Interpersonal Communication, Empathy, and Learning Motivation of Indonesian University Students

Abstract

The purpose of this study is to investigate the effect that interpersonal communication and empathy have on boosting the learning motivation of university students in Indonesia. In order to collect data, a qualitative descriptive approach was utilized, and interviews and observations were conducted with five lecturers. A sense of belonging, emotional connection, and understanding are all fostered within the learning community through successful interpersonal communication, according to the research. Empathy, which is an emotive dimension, enables lecturers to perceive the feelings and difficulties that students are experiencing in their learning, which in turn allows them to create an environment that is encouraging and maintains motivation. It was discovered that the synergy between communication and empathy not only promotes academic engagement but also promotes moral and social qualities such as respect, cooperation, and tolerance. This study can be applied to teaching techniques that use empathy-based communication in order to increase motivation and learning results. The study concludes that empathic communication acts as an important pedagogical strategy for promoting both the cognitive and affective growth of students.