Dinda Zalsabila, Besse Nurul Kafilawaty, Abdul Rahman. Peran Public Relation Dalam Penanganan Complain Terhadap Loyalitas Pasien Di Instalasi Rawat Jalan. INHEALTH [Internet]. 2023 Feb. 28 [cited 2026 Oct. 12];2(1):84~93. Available from: https://jurnal-eureka.com/index.php/inhealth/article/view/112